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Hospitality · Graham Miranda Network

IT for hotels, restaurants and hospitality businesses

Practical IT for German hospitality businesses — hotels, restaurants, cafés, vacation rentals. POS uptime, guest Wi-Fi separation, booking-system integrations and reliable on-site/back-office IT. The Harz region tourism cluster is a regional specialty.

hotel IT Germany · restaurant IT · hospitality IT · POS support Germany · guest Wi-Fi hotel
IT for hotels, restaurants and hospitality businesses Graham Miranda service overview
Genel bakış

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Practical IT for German hospitality businesses — POS uptime, guest Wi-Fi separation, booking-system integrations and reliable on-site/back-office IT.

  • Stable Wi-Fi survey for guest and back-office use
  • Network segmentation between guest, POS and back-office
  • POS system uptime monitoring and incident response
  • Booking-engine and PMS integration support
  • Off-site backups for booking data and guest records
Nasıl çalışırız

Nasıl çalışırız

Net kilometre taşlarıyla şeffaf bir iş birliği modeli.

01

Site assessment

Walk-through (or remote-survey) of guest Wi-Fi coverage, POS, PMS, booking integrations, network gear and backups.

02

Stabilise

Network segmentation, Wi-Fi rework where needed, monitoring set up, backups verified. Most hotels see visible Wi-Fi improvement same day.

03

Operate

Predictable monthly support with same-day response for POS-down or booking-engine-down incidents.

Beklenen sonuçlar

Beklenen sonuçlar

Pratik, dürüst beklentiler — abartılı vaatler yok.

Guest Wi-Fi that works

In every room, not just the lobby.

Stable POS

Fewer mid-shift restarts.

Bookings keep arriving

Booking-engine uptime monitored and alerted.

Cleanly separated networks

Guest, POS and back-office on isolated VLANs.

FAQ

Sık sorulan sorular

Graham Miranda hizmet alanlarını karşılaştıran ziyaretçiler için kısa yanıtlar.

Do you support specific PMS vendors?

We are vendor neutral. We work with whatever PMS / booking engine you already use (Mews, Apaleo, Cloudbeds, smaller German PMS) — we handle the hosting and network around them.

What about online booking commission?

We do not run channel-management commercially. We can refer to specialised channel managers and integrate with your booking engine.

Do you handle smart-room tech?

Some — smart locks, smart climate, smart lighting at small-property scale. Larger property automation we refer to specialists.

How fast for POS down during dinner service?

Same-day on-site response for Harz region; remote troubleshooting within minutes during business hours for other regions.

Can you support restaurants without rooms?

Yes — POS, guest Wi-Fi, back-office IT and online-reservation integrations.

What about seasonal businesses?

Yes — pricing can scale with seasonal opening; many vacation rentals and small hotels need lighter off-season support.

Sonraki adım

IT for hotels, restaurants and hospitality businesses

Practical IT for German hospitality businesses — POS uptime, guest Wi-Fi separation, booking-system integrations and reliable on-site/back-office IT.